Frequently Asked Questions
Who can use Syrreo?
Does Syrreo have white label option?
Answer: Currently, we do not offer a White-Label option. However, we are working on providing a White-Label plan. White-label also includes custom domain, your company’s logo, including Fav logo
Can I add more team members?
Do I need a credit card to sign up?
Answer: No, you can sign up for a 14 days trial without credit card. However, once your trial expires, you will need to subscribe to a paid plan to use Syrreo.
Do you charge a transaction fee?
Answer: No, Syrreo doesn’t have transaction fees. Once you setup your merchant account with Stripe, the money is directly transferred from the merchant to you.
How secure is Syrreo?
Answer: Yes, we’ve implemented many security practices to ensure your data is secure and protected at all times.
- SSL Secure Connection
- AWS Hosting Partner
- AWS Cloud Security
- Multiple Back-Ups Daily
- Server Validations
- Encryption of sensitive data
Can I change the plan at a later date?
Answer: You can upgrade or downgrade at any time. However, If you upgrade, you will be charged the difference between the new plan. If you downgrade, the new subscription plan will start on your next renewal date.
How can I cancel my subscription?
Answer: You can go to your Profile, then select the Subscription tab to cancel your subscription.
What is your refund policy?
Answer: You can cancel your plan at any time. However, we don’t have a refund policy. Your account will be active until your term expires.
How can I export my data?
Answer: Currently, you will need to contact us to export all your data. Export Module is on our Road Map to be in development in mid-2020.